SMS

- content writing, customer feedback, Customer Service, SMS

4 Actionable Tips to Improve your Customer Service Strategy

customer service strategy

Customer service is vital for any business to retain its customers and gain more value from them. Through top-notch customer service, businesses can reduce the acquisition cost of a new customer and cultivate a loyal user-base. Your user-base will act as brand ambassadors, and double as case studies and provide testimonials and reviews. Here are […]

The post 4 Actionable Tips to Improve your Customer Service Strategy appeared first on ReadWrite.

- Branding, Digital Marketing, e-commerce, eCommerce marketing, Marketing, Mobile, ReadWrite, SMS

What is the Future of SMS Marketing?

future of sms marketing

Over the past two decades, SMS marketing has become so ingrained in our lives that we don’t even pause to consider what life was like without it. Despite that, marketers still don’t regard the platform as highly as email or social media marketing. What a mistake. Here is what the future of SMS marketing is […]

The post What is the Future of SMS Marketing? appeared first on ReadWrite.