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How Traditional Banks can Stay Ahead of Fintech Firms with Conversational AI

banks conversational AI

FinTech firms present a credible threat to incumbent banks. Leveraging a combination of technology, consumer-centric service, and flexible business practices, fintech firms reduce the cost of doing business, extending their customer base, and taking market share from established traditional banks. Despite this threat has been present for some years now, many banks believe they are […]

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