IT

- AI, customer AI, Customer Service, IT

Customer Experience AI Isn’t an IT Project

customer experience

The global pandemic has illuminated many shortcomings of business today. One example is the lack of infrastructure to seamlessly provide world-class customer experience and give prospects the necessary information — like receiving healthcare, paying bills, securing or altering travel and more. But interest and adoption of on-demand experiences are rising as it’s proven to have […]

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