customer feedback

- AI, analyst, analytics tools, customer feedback, data, Marketing, Tech

The Best Way to Make a Customer Feedback Program Work for Your Brand

customer feedback brand

How has your brand been handling your customer feedback program? Is it possible that you don’t have one in place? Today more than ever before, the customer is the king. Their powers to make or mar a business have increased tremendously. Here is the best way to make a customer feedback program for your brand. […]

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- content writing, customer feedback, Customer Service, SMS

4 Actionable Tips to Improve your Customer Service Strategy

customer service strategy

Customer service is vital for any business to retain its customers and gain more value from them. Through top-notch customer service, businesses can reduce the acquisition cost of a new customer and cultivate a loyal user-base. Your user-base will act as brand ambassadors, and double as case studies and provide testimonials and reviews. Here are […]

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- customer experience, customer feedback, customer feedback software, Customer Service, Net Promoter Score, NPS Survey, Software

Why You Should Measure Net Promoter Score (NPS)

net promoter score

Many times, when I want to make big decisions like buying a new phone, any new gadgets, or investing in any mutual funds and share market — I always follow three rules. Might I suggest these rules to you? Here is why you should measure the net promoter score (NPS). My rules for large or […]

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