chatbot

- Bots, chatbot, chatbot persona, ReadWrite, Tech

The Ultimate Guide On How To Develop Your Bot Persona?

chatbot persona

Every bot has a voice, but does every bot have a personality? Do bots even need a persona? It’s no secret that conversational interfaces make conversational interfaces enjoyable, but what do you think? Conversation interfaces are created for better interactions between humans and machines. When the conversations are human-like, the experience becomes more interesting when […]

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- AI, Artifical intelligence, chatbot, Customer Service, tourism, travel industry

Chatbots for Travel and Tourism: Travel Experience Made Better

chatbots for travel

A decade ago, if you had fancied a vacation to the Bahamas, it will take at least or half of it to plan and get the itinerary in place. Booking flight tickets required visiting multiple travel agents in person, comparing costs, and then fixing an agreement with the best of the lot. Then there was […]

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- #AI #machine learning #AI risks, AI, ai chatbots, artificial intelligence, chatbot, CRM, Understanding Artificial Intelligence

How Artificial Intelligence is Transforming Customer Service Industry

ai customer service

The achievement of any business organization is highly dependent on its customer relationship strategies. Client experience is exceptionally organized in any business. Consumer loyalty is profoundly impacted by the change brought about by the dynamic technologies. With the progression of technological advances, such as AI (artificial intelligence), NLP (natural language processing), Intelligent Chatbot, and ML […]

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- API, chatbot, Customer Service, IoT, Platforms, Startups, WhatsApp Business, WhatsApp Business API

5 WhatsApp Business features to Elevate Customer Experience

new whatsapp features

WhatsApp rolled out an additional feature called interactive message template a month back for WhatsApp Business API. As the name suggests, this feature allows one to include interactive components to messaging like a button. WhatsApp Business Account users can now build two types of pre-defined buttons: Call-To-Action: The call-to-action button enables users to either call […]

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